Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using LeaseHelm ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

LeaseHelm is a software tool that provides date calculation services for Ontario Residential Tenancies Act (RTA) notices. We do not provide legal advice, legal services, or legal representation.

2. NOT LEGAL ADVICE - CRITICAL DISCLAIMER

THIS SERVICE PROVIDES LEGAL INFORMATION, NOT LEGAL ADVICE.

LeaseHelm provides software tools for calculating dates and organizing information. This is not legal advice. Only lawyers and paralegals licensed by the Law Society of Ontario can provide legal advice.

What we provide:

• Automated calculations based on Ontario RTA Section 59 requirements
• Information about legal procedures and timelines
• Software tools to help organize information
• General educational content about landlord-tenant law

What we do NOT provide:

• Legal advice specific to your situation
• Legal opinions or recommendations
• Review of your documents for legal sufficiency
• Representation at Landlord and Tenant Board hearings
• Strategic guidance on how to proceed with your case

You are responsible for:

• Verifying all calculations and information
• Ensuring your notices comply with RTA requirements
• Seeking advice from a licensed paralegal or lawyer if you have legal questions
• All decisions regarding your legal matters

Use of LeaseHelm does not create an attorney-client relationship or any professional legal relationship. We strongly recommend consulting a licensed Ontario paralegal or lawyer before serving any legal notice or attending any hearing.

No Privilege Protection: Communications through this platform are NOT protected by solicitor-client privilege. You are solely responsible for determining whether information or documents are appropriate for your situation. This service does not represent you before the Landlord and Tenant Board or any other tribunal.

3. LAW SOCIETY OF ONTARIO - ACCESS TO INNOVATION PROGRAM

LeaseHelm is applying to participate in the Law Society of Ontario's Access to Innovation (A2I) regulatory sandbox program.

Important disclosures regarding the A2I program:

• LeaseHelm is not owned or operated by a lawyer or paralegal licensed by the Law Society of Ontario
• The Law Society of Ontario has not certified or endorsed the effectiveness of this Service
• The protections available through LeaseHelm may differ from those available through services provided by LSO licensees
• The Law Society of Ontario is not liable for any claims arising from use of this Service
• You consent to disclosure of your personal information to the Law Society of Ontario for compliance evaluation purposes

For more information about the A2I program, visit https://lso.ca/about-lso/access-to-innovation

4. DESCRIPTION OF SERVICE

LeaseHelm currently provides:

• N4 Notice Calculator: Automated calculation of termination dates for Ontario Form N4 (Notice to End a Tenancy Early for Non-payment of Rent) based on RTA Section 59 requirements
• Date compliance verification: Weekend and holiday bumping calculations according to RTA rules
• Service method adjustments: Deemed receipt date calculations for different service methods (hand delivery, mail, courier, email)
• Certificate of Service template: Pre-populated template for documenting notice service (available with Professional tier and bundles)

The Service does NOT:

• Fill out forms or generate completed legal documents
• Provide legal strategy or recommendations
• Review your specific circumstances for legal compliance
• File documents with the Landlord and Tenant Board
• Represent you in any legal proceedings

5. PRICING AND PAYMENT

Individual (B2C) Pricing:

• Free Calculator: Basic termination date calculation at no cost
• Single N4 Calculation: $39 CAD - Includes calculation, audit trail, and methodology explanation
• Professional Calculation: $49 CAD - Includes all Single N4 features plus Certificate of Service template
• 5-Pack Professional Bundle: $199 CAD ($39.80 per calculation) - Five Professional calculations with Certificate of Service included for all
• 10-Pack Professional Bundle: $349 CAD ($34.90 per calculation) - Ten Professional calculations with Certificate of Service included for all

Business (B2B) Pricing:

• Starter: $500 CAD/month - For property management companies with 20-100 units
• Growth: $1,000 CAD/month - For property management companies with 100-500 units
• Professional: $1,500 CAD/month - For property management companies with 500-2,000 units
• Enterprise: Custom pricing - For organizations with 2,000+ units, negotiated per contract

Minimum Contract Terms (B2B): Business subscriptions (Starter, Growth, Professional tiers) require a minimum commitment of twelve (12) months. This minimum term ensures service continuity across at least one complete rental compliance cycle. Early termination of a B2B subscription requires payment of all remaining fees due through the end of the minimum term.

Auto-Renewal (B2B): Business subscriptions automatically renew for successive 12-month terms unless either party provides written notice of non-renewal at least 60 days before the end of the current term. LeaseHelm will send a renewal reminder notice to your account email address at least 90 days and again at 30 days before the renewal date. Renewal pricing may be adjusted with 60 days advance notice. To cancel auto-renewal, email support@leasehelm.app with your account ID and a clear statement of non-renewal.

All fees are non-refundable. All payment obligations are non-cancelable and all amounts paid are non-refundable, except as expressly provided in Section 7 (Refunds and Remedies). Prepaid fees for any subscription period are non-refundable even if you terminate your subscription before the end of that period.

All prices are in Canadian dollars (CAD) and exclude applicable taxes. Prices are subject to change with 30 days notice to users.

6. USER RESPONSIBILITIES AND VERIFICATION REQUIREMENT

You acknowledge and agree that:

• You are solely responsible for verifying all calculations and information provided by the Service
• You must independently confirm that any notice or document complies with RTA and LTB requirements
• LeaseHelm makes no guarantees about legal outcomes, LTB acceptance of notices, or hearing results
• You are responsible for consulting a licensed paralegal or lawyer if you have any questions about your legal rights or obligations
• You will not rely solely on this Service for important legal decisions
• You understand that procedural errors in notices can result in LTB dismissals regardless of the merits of your case

7. REFUNDS AND REMEDIES

A. INDIVIDUAL (B2C) REFUND POLICY

7.1 Refunds for Single Calculations. Refunds for single calculations ($39 Single N4 Calculation or $49 Professional Calculation) are available within 24 hours of purchase if the calculation has not been downloaded or the Certificate of Service template has not been accessed. "Downloaded" or "accessed" means you have viewed the calculation results, downloaded a PDF, or accessed the Certificate of Service template.

7.2 Refunds for Calculation Bundles. Calculation bundles (5-Pack Professional Bundle at $199 or 10-Pack Professional Bundle at $349) are refundable as follows:

• Full refund within 7 days of purchase if no calculations have been used from the bundle.
• Partial refund for partially-used bundles, calculated as: (unused calculations ÷ total bundle calculations) × bundle price. For example, if you purchase a 10-Pack Bundle ($349) and use 3 calculations, your refund would be: (7 ÷ 10) × $349 = $244.30.
• Partial refund requests must be submitted within 30 days of the original purchase date.

7.3 Refunds for Technical Errors (B2C). If LeaseHelm produces an incorrect calculation result due to a verified software defect (not user input error), you are entitled to:

• A full refund of the calculation fee for the affected calculation; AND
• A replacement calculation at no additional charge.

To be eligible, you must report the suspected technical error within 30 days of the calculation date by submitting a written request to support@leasehelm.app. Your request must include: (i) your purchase confirmation or transaction ID, (ii) the date of the calculation, (iii) a description of the suspected error, and (iv) your original calculation inputs. LeaseHelm will investigate and determine whether a software defect caused the error. User input errors (incorrect dates, amounts, or service methods entered by you) do not qualify for refunds under this section.

B. BUSINESS (B2B) REFUND POLICY

7.4 B2B Subscription Refunds. All B2B subscription fees are non-cancelable and non-refundable. Monthly subscription fees for business accounts (Starter, Growth, Professional tiers) are non-refundable under any circumstances, including but not limited to: termination for convenience, dissatisfaction with the Service, change in business needs, or failure to use the Service. You may cancel your subscription at any time by providing written notice to support@leasehelm.app, and service will continue until the end of your current billing period or minimum contract term, whichever is later. No prorated refunds are provided for partial months or unused portions of any subscription period.

7.5 B2B Technical Error Remedies. If LeaseHelm produces incorrect calculation results due to a verified software defect affecting your business account:

• You are entitled to a service credit equal to the estimated value of affected calculations, calculated at the per-calculation rate for your tier.
• Service credits will be applied to your next billing cycle and expire twelve (12) months from the date of issuance if not used.
• Service credits are not redeemable for cash, are non-transferable, and have no cash value.
• To request a service credit, you must submit a written request within 30 days of discovering the error, including documentation of the affected calculations.

7.6 B2B Service Level Agreement (SLA) Credits. Business accounts are entitled to SLA credits for platform downtime exceeding our 99.9% uptime commitment:

• 99.0% - 99.9% uptime: 10% service credit of monthly fee
• 95.0% - 99.0% uptime: 25% service credit of monthly fee
• Below 95.0% uptime: 100% service credit of monthly fee

SLA credits must be requested in writing within 30 days of the affected billing period and are subject to verification against our system monitoring records. Scheduled maintenance windows (announced at least 48 hours in advance) are excluded from uptime calculations. SLA credits are subject to the same terms as technical error credits in Section 7.5(b)-(d).

7.7 Enterprise Accounts and Pilot Programs. Enterprise accounts ($2,000+/month with custom contracts) are subject to the refund and remedy terms specified in their individual service agreements. In the absence of specific terms, the B2B policies in Sections 7.4-7.6 apply.

Enterprise Pilot Programs: Enterprise pilot programs, when offered, are subject to the following terms unless otherwise specified in a written agreement:

• Pilot periods are limited to thirty (30) days maximum.
• All pilot programs require payment at a discounted rate; free pilots are not offered.
• Pilot success criteria must be agreed upon in writing before the pilot begins. If no success criteria are documented, the pilot is deemed successful upon completion of the pilot period.
• If mutually agreed success criteria are not met during the pilot period, the enterprise customer may terminate with a full refund of pilot fees paid.
• Data export during pilot periods is prohibited unless otherwise agreed in writing. All data generated during the pilot remains on LeaseHelm systems.
• Conversion to a full enterprise contract after a successful pilot requires execution of a separate enterprise agreement with minimum 12-month commitment.

C. GENERAL REFUND PROVISIONS (ALL CUSTOMERS)

7.8 Limitation on Remedies. The remedies described in Sections 7.1 through 7.7 are your sole and exclusive remedies for refund requests, service credits, and technical errors. These remedies do not expand, modify, or supersede the limitation of liability set forth in Section 8 (Limitation of Liability) of these Terms.

7.9 No Consequential Damages. Notwithstanding any refund or service credit issued under this Section 7, LeaseHelm is not liable for any consequential, indirect, incidental, special, or punitive damages arising from any errors in calculations, including but not limited to:

• Lost rent or rental income
• Legal fees or paralegal fees
• LTB application fees
• Costs of re-serving notices
• Delays in LTB proceedings
• Any other financial losses

7.10 Verification Period. LeaseHelm reserves the right to investigate any refund or credit request before issuing a remedy. This investigation may include reviewing the audit trail of calculation inputs, reproducing the calculation, comparing reported results to system records, and requesting additional information. LeaseHelm will complete this investigation within 10 business days of receiving a complete written request with all required documentation.

7.11 No Outcome Guarantees. LeaseHelm does not guarantee any particular outcome at the Landlord and Tenant Board (LTB) or in any legal proceeding. Refunds and service credits are not available based on:

• Unfavorable LTB hearing decisions
• Tenant disputes of notices
• LTB rejection of notices or applications
• Any other legal outcomes
• Dissatisfaction with Service features or functionality
• Change of mind or change in business circumstances

7.12 How to Request a Refund or Credit. All refund and credit requests must be submitted in writing to support@leasehelm.app. Your written request must include:

• Your purchase confirmation, transaction ID, or account ID
• The date of purchase or incident
• The specific reason for your request
• For technical error claims: a detailed description of the suspected error and your original calculation inputs
• For SLA credit claims: the dates and times of service unavailability

LeaseHelm will acknowledge receipt of your request within 2 business days and will respond with a determination within 10 business days of receiving all required documentation. Refunds, when approved, will be processed to the original payment method within 5-10 business days.

7.13 Consumer Protection Act Rights (B2C Only). If you are a consumer as defined under the Consumer Protection Act, 2002 (Ontario), you have the following statutory rights that cannot be waived or limited by these Terms:

• Right to Information: Before completing a purchase, you are entitled to receive clear disclosure of all material terms, including total price, service description, cancellation rights, and our contact information.
• Right to Written Copy: You are entitled to receive a written copy of your purchase agreement within 15 days, delivered in a manner that allows you to retain and print it.
• Cancellation Rights: You may cancel an internet agreement: (i) within 7 days if we failed to provide required disclosures before you entered the agreement; (ii) within 30 days if we failed to deliver a written copy of the agreement.
• Effect of Statutory Cancellation: If you exercise statutory cancellation rights under the Consumer Protection Act, you are entitled to a full refund of all amounts paid, processed within 15 days of cancellation.
• Conflict with Other Terms: To the extent any provision of these Terms conflicts with your rights under the Consumer Protection Act, 2002, the Consumer Protection Act prevails.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

LeaseHelm's total liability for any claims arising from use of the Service is limited to the greater of (a) $100 CAD or (b) the amount you paid for the Service in the 12 months preceding the claim.

LeaseHelm is not liable for:

• Incorrect calculations due to user input errors
• LTB rejection of notices or applications
• Unfavorable outcomes at hearings
• Any consequential, indirect, incidental, special, or punitive damages
• Lost rent, legal fees, or other financial losses
• Damages resulting from reliance on the Service without independent verification
• Any damages arising from the unauthorized practice of law

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Relationship to Refunds: The refunds and service credits described in Section 7 (Refunds and Remedies) are commercial remedies and do not constitute an admission of liability or expand the limitations set forth in this Section 8.

9. ACCURACY AND ERRORS

While we strive for accuracy and validate our calculations through comprehensive automated testing (5,744 tests across 15 test suites with 91%+ code coverage), the Service may contain errors, inaccuracies, or outdated information. We do not warrant that:

• The Service will be error-free or uninterrupted
• Calculations will be 100% accurate in all circumstances
• The information provided is complete or current
• The Service will meet your specific needs

You agree to verify all information and calculations independently before using them for any legal purpose.

10. PROFESSIONAL REFERRALS

We provide links to resources for finding licensed paralegals and lawyers, including:

• Law Society of Ontario - Find a Lawyer
• Law Society of Ontario - Find a Paralegal
• Legal Aid Ontario (1-800-668-8258)
• Community Legal Clinics

These referrals are provided for informational purposes only. LeaseHelm does not endorse or recommend specific legal professionals and receives no compensation for referrals. The selection of a legal professional is your sole responsibility.

11. ACCEPTABLE USE POLICY

You agree NOT to use the Service to:

• Engage in illegal activities or violate any laws
• Harass, threaten, or harm others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Use the Service in a manner that violates the Ontario Residential Tenancies Act
• Represent that outputs from the Service constitute legal advice
• Exceed rate limits (10 calculations per hour for individual accounts)
• Resell or redistribute access to the Service without authorization

12. PRIVACY AND DATA PROTECTION

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We collect minimal personal information necessary to provide the Service
• Data is stored securely in AWS (us-east-1) using industry-standard encryption
• Calculation data is automatically deleted after 90 days
• We do not sell your personal information
• You have rights to access, correct, and delete your data under PIPEDA
• We may share anonymized usage data with the Law Society of Ontario for A2I program evaluation

13. INTELLECTUAL PROPERTY

The Service, including all software, calculations, algorithms, content, and materials, is owned by LeaseHelm and protected by copyright and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal or business landlord-tenant matters. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or attempt to extract source code
• Use the Service to create a competing product
• Remove or modify any copyright or proprietary notices

14. MODIFICATIONS TO SERVICE AND TERMS

We reserve the right to:

• Modify or discontinue the Service at any time
• Update these Terms of Service with notice to users
• Change pricing or features with 30 days notice

Material changes to these Terms will be communicated via email or prominent notice on the Service. Continued use after changes constitutes acceptance of modified terms.

15. TERMINATION

We may suspend or terminate your access to the Service at any time for:

• Violation of these Terms
• Fraudulent or illegal use
• Non-payment of fees
• Abuse of refund or credit policies
• Any reason at our sole discretion with reasonable notice

You may terminate your use of the Service at any time by ceasing to access it. For B2B accounts, you may cancel your subscription by providing written notice to support@leasehelm.app. Termination does not relieve you of any payment obligations for the remainder of your minimum contract term or current billing period.

16. DISPUTE RESOLUTION AND ARBITRATION

16.1 Governing Law. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

16.2 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact LeaseHelm at legal@leasehelm.app and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through informal discussion.

16.3 Dispute Resolution - Individual Users (B2C)

For individual users acting for personal, family, or household purposes (including individual landlords managing their own rental properties):

• Jurisdiction: You and LeaseHelm submit to the exclusive jurisdiction of the courts of the Province of Ontario for any disputes arising from these Terms or the Service.
• Small Claims Court: Either party may bring claims within the jurisdiction of the Small Claims Court of Ontario.
• Class Actions: Nothing in these Terms limits your right to commence or participate in a class proceeding under the Class Proceedings Act, 1992.
• Consumer Protection: The dispute resolution provisions in this Section 16.3 are provided in compliance with the Consumer Protection Act, 2002 (Ontario), which prohibits mandatory arbitration clauses and class action waivers in consumer contracts.

16.4 Dispute Resolution - Business Users (B2B)

For business users (property management companies, corporate landlords, and other entities using the Service for commercial purposes):

• Binding Arbitration: If informal resolution is unsuccessful, you and LeaseHelm agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be finally resolved by binding arbitration administered by the ADR Institute of Canada, Inc. ("ADRIC") in accordance with its Arbitration Rules. The arbitration shall take place in Toronto, Ontario, or at another mutually agreed location, or by videoconference at your election. The arbitration shall be conducted by a single arbitrator mutually selected by the parties, or appointed by ADRIC if the parties cannot agree.
• Arbitration Fees: LeaseHelm will reimburse your arbitration filing fees up to $500 CAD if you are the prevailing party in the arbitration.
• Arbitration Procedures: The arbitrator shall apply Ontario law and applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
• Class Action Waiver: YOU AND LEASEHELM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Unless both you and LeaseHelm agree otherwise in writing, the arbitrator may not consolidate more than one person's claims.
• Exceptions: Either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
• Opt-Out: You may opt out of this arbitration agreement by sending written notice to legal@leasehelm.app within 30 days of first accepting these Terms. Your notice must include your business name, address, email address, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, you and LeaseHelm may litigate disputes in court.
• Costs: Each party shall bear its own costs of arbitration, including legal fees, unless the arbitrator determines that a claim was frivolous or brought in bad faith, in which case the arbitrator may award reasonable costs and fees to the prevailing party.

17. INDEMNIFICATION

You agree to indemnify and hold harmless LeaseHelm, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any laws or regulations
• Any notices or documents you create using information from the Service

18. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. If the class action waiver in Section 16.4(d) is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed from the arbitration and may be litigated in court.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LeaseHelm regarding use of the Service. For Enterprise customers, these Terms are supplemented (not replaced) by any executed enterprise agreement, and in the event of conflict, the enterprise agreement shall control.

20. FORCE MAJEURE

20.1 Definition. Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from Force Majeure Events, which include: acts of God; pandemic, epidemic, or declared public health emergency; internet service provider failures or disruptions; cloud infrastructure provider outages (including AWS); major cyberattacks or security incidents affecting service delivery; government orders, laws, or regulations restricting operations; fire, flood, earthquake, or other natural disasters; war, terrorism, or civil unrest; and other events beyond the reasonable control of the affected party.

20.2 Notice. The affected party must provide written notice to the other party within 72 hours of becoming aware of a Force Majeure Event, including a description of the event, its expected duration, and the obligations affected.

20.3 Effect on Obligations. During a Force Majeure Event:

• The affected party's obligations are suspended to the extent made impossible by the event.
• For B2B subscriptions: Monthly subscription fees continue during Force Majeure Events lasting less than 30 consecutive days; subscription fees are suspended for events exceeding 30 days.
• For B2C purchases: Calculation credits do not expire during Force Majeure Events; expiration dates are extended by the duration of the event.
• SLA credits under Section 7.6 remain available for downtime during Force Majeure Events.

20.4 Termination for Extended Force Majeure. If a Force Majeure Event continues for more than 90 consecutive days, either party may terminate these Terms upon 30 days written notice. Upon such termination: (a) B2B customers receive a prorated refund of prepaid subscription fees for the period following termination; (b) B2C customers retain any unused calculation credits, which may be used within 12 months of service restoration.

20.5 Mitigation. Each party must use reasonable efforts to mitigate the effects of any Force Majeure Event.

20.6 Exclusions. Force Majeure does not include: financial inability or lack of funds; market changes or economic conditions; failure of internal systems due to inadequate maintenance; foreseeable events that could have been prevented; or provider negligence.

21. WAIVER

No waiver of any term or condition of these Terms shall be deemed a continuing waiver or a waiver of any other term or condition. Any failure of LeaseHelm to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

22. ASSIGNMENT

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

23. SURVIVAL

The following sections shall survive any termination or expiration of these Terms: Section 2 (Not Legal Advice), Section 7.8-7.11 (Limitation on Remedies), Section 8 (Limitation of Liability), Section 12 (Privacy), Section 13 (Intellectual Property), Section 16 (Dispute Resolution), Section 17 (Indemnification), Section 20 (Force Majeure), and this Section 23 (Survival).

24. NOTICES

24.1 Notices to You. We may provide notices to you by: (a) posting on the Service; (b) sending to the email address associated with your account; or (c) any other method we reasonably select. Notices posted on the Service are effective upon posting. Email notices are effective when sent.

24.2 Notices to Us. You may provide notices to us by email to legal@leasehelm.app or by mail to our address in Section 28. Notices are effective upon actual receipt.

24.3 Consent to Electronic Communications. By using the Service, you consent to receive communications from us electronically, including emails regarding your account, service updates, changes to these Terms, and promotional communications. You may opt out of promotional communications at any time.

25. THIRD-PARTY LINKS

The Service may contain links to third-party websites or resources, including the Law Society of Ontario directories and Legal Aid Ontario. These links are provided for convenience only. We do not endorse and are not responsible for the content, products, or services of any third-party websites.

26. LANGUAGE

The parties have expressly requested that these Terms and all related documents be drafted in English.

Les parties ont expressément demandé que cette convention et tous les documents connexes soient rédigés en anglais.

27. HEADINGS

Section headings are for convenience only and do not affect the interpretation of these Terms.

28. CONTACT INFORMATION

For questions about these Terms of Service, please contact:

ACKNOWLEDGMENT

BY USING LEASEHELM, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms of Service
• You understand that LeaseHelm provides legal information, not legal advice
• You understand that no attorney-client relationship is created
• You are responsible for verifying all information and calculations
• You will consult a licensed paralegal or lawyer if you have legal questions
• You understand the refund and remedy policies applicable to your account type
• You have read and understand the dispute resolution provisions in Section 16
• You accept all risks associated with use of the Service